Shared Service Centre Support

The ever-changing environment and the need to forge a competitive edge in the market means that all companies must continuously work smarter just to stand still. Developments in work practices together with advances in technology have enabled companies to better organise and align their non-core internal processes. Many corporations realise further efficiencies by relocating part of their internal administrative processing and support functions into a small number of centralized locations, often to just one single location i.e. the Shared Service Centre (“SSC”).

centralized locations, often to just one single location i.e. the Shared Service Centre (“SSC”).

Although often regarded as an alternative to outsourcing captive SSCs have gradually become one of the biggest buyers of outsourced services themselves.

Our Shared Service Centre Support services offer comprehensive solutions to enhance the operational effectiveness of SSCs. By partnering with us, SSCs can expect not just support but transformative strategies that align with their evolving needs and the broader objectives of their organisations. Our expertise and bespoke services ensure that SSCs become a source of efficiency and business intelligence, crucial to the competitive edge of the companies they serve.

We specialise in optimising SSC operations, leveraging our long-standing regional connections and expertise to deliver solutions that enhance the performance and intelligence of SSCs across various stages of their life cycle.

We pride ourselves of having a long standing and strong connection to many SSCs in the region and possess the know-how and manpower required to continue to deliver unique solutions fitting their special needs. Our services allow quick access on short notice to additional resources and expertise at any stage of their life cycle to tackle the bottlenecks hampering their performance in a number of areas – an asset, which can make all the difference to serve as the source of business intelligence to their organisations.

What we do

Our Shared Service Centre Support services encompass:

  • Process Mapping and Migration Support: Assisting in the transfer and optimisation of processes to the SSC.
  • Start-Up Support: Providing guidance and resources for establishing new SSCs.
  • Loan Staff – General and Specialist: Offering skilled personnel for both general and specialist roles within the SSC. Providing qualified personnel for various SSC roles.
  • Statutory Compliance: Ensuring that the SSC’s operations comply with local regulations.
  • Help Desk Support: Providing expert assistance and problem-solving capabilities. Offering training and help desk support to enhance SSC performance.
  • Training: Delivering tailored training programmes for SSC staff.
  • Operation of Mini or Virtual SSC: Managing smaller-scale or virtual SSC operations.
  • Basic Accounting Services for ‘Complex’ Countries: Specialised accounting support for operations in jurisdictions with challenging regulatory environments. Delivering specialised accounting services in complex regulatory environments.

Benefits Overview

Clients benefit from our SSC Support services in several ways:

  • Improved efficiency and effectiveness of SSC operations.
  • Access to specialised skills and expertise on demand.
  • Enhanced compliance and risk management in diverse regulatory landscapes.
  • Streamlined start-up and migration processes for new SSCs.
  • Ongoing support and training to maintain high performance.

 

 

Read more details about….

 

Business Controlling service

Start-Up Support service

Process Improvement service

Due Diligence service

Wind-Up and Liquidation Support service

Fast Clean-Up service

Outsourcing solutions for an airline company

Outsourcing solutions for an airline company

As a new airline our Client was looking for an outsourcing partner to support them right from the beginning with all accounting matters a new company with complex operations can expect. PS was engaged not just to design, set-up but also to assist in operating and continuously improving...
SSC support for a mobile communication company

SSC support for a mobile communication company

As various functions from lots of countries were in the process of migrating into the SSC our Client was looking for ongoing support of additional resources from PS. We had to provide qualified and trained temporary replacement who after a minimal transition period was able to take over the necessary tasks and ensure...

Accounting and reporting process improvement

Despite using tailor made solutions, Client was struggling with his accounting and reporting systems which were working unreliably and were unable to satisfy complex management information needs.

Accounting for leasing companies

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Due diligence support for a media company

Due diligence support for a media company

PS was assigned to carry out a due diligence before an acquisition deal among two significant players within the industry. Our Client was expecting a report on compliance with accounting and tax regulations as well as support in analysis future cash flow projections to validate income and expenditure assumptions...
Fast clean-up for a real estate company

Fast clean-up for a real estate company

The accounting books of the Client were in a mess, account balances were unreconciled and they were also late with tax return filings. We were asked for immediate support as they were preparing the Company for sale.
Payroll services in state and government sector

Payroll services in state and government sector

After winning the contract, PS had the opportunity to provide payroll and cafeteria administration services for a client in the governmental sector. The transition period was challenging, as less than 2 months were left to take the client over from the previous service provider and to set-up the new payroll system and cafeteria processes.

Process improvement at a global media company

Our Client had diverse solutions and systems for finance accounting and management reporting functions. They were looking for less manual processes, recommendations for automation opportunities and strengthened internal controls.
Consolidated financial statements

Consolidated financial statements

Our Client is an active investor on the real estate market. In addition to ongoing accounting services PS was assigned to provide consolidated financial statements for the Stock Exchange and assist in the statutory audit twice a year by adhering to strict internal deadlines.